What we file
These are Amazon FBA claim types. Each one is recorded with a case ID, SKU or ASIN, quantity, and the amounts claimed and recovered.
Lost or damaged warehouse inventory
Units Amazon recorded as lost or damaged in the fulfillment network. Invoices and SKU records help match the quantity and the cost.
- Lost warehouse inventory
- Damaged warehouse inventory
Inbound shipment shortages
Units that were shipped into Amazon and received short of the shipped quantity. Shipment IDs and invoices are the usual records.
- Inbound shipment shortage
Customer return discrepancies
Returns that were refunded to the buyer and not put back into sellable inventory in the way the account expected.
- Customer return discrepancy
Fee overcharges
Fulfillment or storage fees that used the wrong dimensions or weight. Product invoices and catalog measurements are the records we look at.
- Fee overcharge (dimensions or weight)